Privacy Policy

Effective Date: 8/21/2024

Introduction and Scope

Individual Entrepreneur Uladzislau Malinouski, also known as Individual Entrepreneur Uladzislau Malinouski, places high importance on safeguarding personally identifiable information ("Personal Data"). This Privacy Policy governs data subjects whose Personal Data we may receive from customers visiting our website phonecenter.ai (referred to as the "Services").

Controllership

We act as an agent or data processor for the Personal Data processed on behalf of our customers. Our customers determine the type of Personal Data they provide for us to process. Typically, we have no direct relationship with individuals whose Personal Data we receive.

Basis of Processing

We process Personal Data based on various grounds, including your consent, contractual necessity, legitimate interests, compliance with the law, or any other lawful grounds.

How We Receive Personal Data

Personal Data may be received:

  • Directly from you as part of using our Services
  • Provided by our customers (including their employees, contractors, and representatives)
  • Obtained from our service providers

Categories of Personal Data Processed

We process Personal Data such as biographical information (e.g., company name, first and last name) and contact information (e.g., email address, phone number, postal addresses).

Purposes of Processing

We process Personal Data for purposes such as enabling Service use, responding to inquiries, and sending relevant marketing communications about our business.

Data Retention

Upon completion of the processing purposes, related Personal Data will be deleted within one year.

Sharing Personal Data with Third Parties

We may share Personal Data with service providers (e.g., application hosting, cloud storage, email, advertising, CRM services) who assist in providing our Services or as legally required.

Other Disclosure of Your Personal Data

We may disclose Personal Data as required by law, official investigations, or in the event of business transfers or restructuring. Anonymous, aggregated data may be used for legal business purposes.

Cookies

We use cookies for various functionalities and improvements in our Services. Users can manage cookie settings in their browsers. Third-party cookies may be used by service providers; users can refer to their policies for more information.

Data Integrity & Security

We employ technical, administrative, and physical measures to protect Personal Data from unauthorized processing, access, or disclosure.

Access & Review

Users may request access, updates, corrections, or deletion of Personal Data. Users also have rights to limit processing, object to processing, and data portability.

Privacy of Children

Our Services are not directed at children under 13 years of age.

Changes to this Policy

Revisions to this Policy will be posted on this webpage with an updated effective date. Your continued use of our Services after changes indicates acceptance of the modified Policy.

Contact Us

For inquiries about this Policy or your Personal Data processing, please contact us via email at info@phonecenter.ai .